Thank you for shopping with Slymart. We value your trust and want to ensure that your shopping experience is smooth and hassle-free. Please read our return and refund policy carefully before making a purchase.

Returns

• We have a 10-day return policy, which means you have 10 days after receiving your order to request a return.
• To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
• Certain products (such as personal care items, perishables, or customized products) may not be eligible for return. These exceptions will be clearly mentioned on the product page.
• To initiate a return, please contact us at support@slymart.in with your order details and reason for return.

Replacements

• If you receive a damaged, defective, or incorrect product, you are eligible for a free replacement.
• After inspecting the returned item, we will process your replacement and deliver it to you within 7–10 business days.
• In case the product is out of stock, we will issue a full refund instead.

Refunds

• Once we’ve received and inspected your return, we’ll notify you about the approval or rejection of your refund.
• If approved, your refund will be processed and automatically credited to your original payment method within 7 business days.
• Please note that it may take additional time for your bank or card issuer to process the refund and reflect it in your account.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products marked as “Non-returnable” on the product page.
• Items without original packaging or invoice.
• Products damaged due to misuse or mishandling by the customer.

Contact Us

If you have any questions about our return and refund policy, please reach out to us:

Email: support@slymart.in

This policy is short, clear, and gives customers confidence to shop from Slymart.